Frequently Asked Questions
How much do you charge for your service?
Our prices are based on various factors, including the cost of labor for repair and installation, transportation charges, cost of raw materials and others. We get a low margin after taking other charges such as the cost of employment, advertisement, fuel and vehicles into consideration. However, we also offer discounted prices when we get special acquisitions from the manufacturers.
Are your estimates free?
If you need to install a new garage door, we will come to you and give a free estimate. We also give free estimates over phone. We will give an estimate based on the description of your problem.
How do you accept payments?
We accept all kinds of payment methods. You can pay in cash or through business or personal cheques. We also accept Visa and MasterCard payments.
Are you available 24/7?
We are available 24/7. If there’s an emergency, just call us and we will come to you in no time.
Can I change the garage door opener’s code on my own?
Yes. Read the owner’s manual or call us if you need help.
Is it possible to paint my garage door?
Yes. If you want to improve the aesthetics of your garage, you can paint your garage door. Wash it first with Tri Sodium Phosphate and allow it to dry. Paint it with premium quality latex paint for the best result.
When is the best time to replace my garage door?
If your garage door has broken down or is not working well, then it’s time to replace it. You can also install a new garage door if you want to boost your home’s curb appeal. An attractive garage door increases the resale value of a property. However, only a professional company should install a new garage door. They have the tools and experience to properly install a garage door without any problem.
Should I open a broken spring garage door?
Never open a garage door if the spring is broken as it can be dangerous. Call a professional garage door company immediately to get it fixed.
Can I use a broken electric door opener to open a garage door?
Yes. Most electric door openers feature a manual release lever or cord that helps disconnect the drive mechanism and allows you to open the garage door by hand. However, you should be inside your garage to do this.
What kind of garage door should I choose?
Every homeowner has unique needs for a garage door based on the level of maintenance and care required, preferred styling, the location of the garage and energy efficiency. Your first step is to determine the material that suits your care and maintenance needs. You can pick from aluminum, steel, wood, wood composite and other materials. Pick a design that complements your home. Determine the level of noise reduction and energy efficiency that suits your needs.
I can’t close my door with the remote. What’s the problem?
This is most likely caused by the opener’s safety sensors. The sensor should be clear of any obstruction and pointed to each other in order to get the garage door closed. Don’t try to fix this problem on your own or close the door manually if you don’t know what to do. Call a professional garage door company immediately.
How much do I need to pay for a new garage door system?
There are various factors that affect the cost of a garage door. These include your geographic region and the door’s material, design and thermal efficiency. Buying a new garage door is a good remodeling investment as it can boost the curb appeal and value of your home.
Will a garage door and opener work in a garage with low ceiling?
A residential garage door needs a minimum headroom of 4 ½ inches. Your garage door may require a low-headroom-torsion rear-track or low-headroom track system. A garage door opener requires a minimum headroom of 6 ½ inches.
Should I use a torsion spring or an extension spring?
Torsion and extension springs are the two kinds of springs used on garage doors. Torsion springs are attached to the header and usually located above the door’s top section. They’re wound springs and don’t contract or expand when the garage door is moved. Extension springs, on the other hand, are attached on either side of the garage door. They expand along the horizontal track when the garage door is closed. Torsion springs are known for their safety and smoother operation. They also balance the door’s weight better.
Do I have to install a lock on my garage door?
A lock may not be necessary if there’s an electric garage door opener installed on your door. Electric openers can serve as the lock, so intruders won’t be able to lift the door from the outside. If you’re using an older opener, see if the door can be raised from the outside. Don’t install a lock when there’s an opener installed on your door as a child or another family member may inadvertently lock the door. If somebody tries to open the garage door using an electric opener, the opener will only pull against the lock. This will damage the door. If there’s no electric opener installed on the garage door, installing a lock is recommended. You can find residential garage doors without locks as most doors are used with openers. Optional locks can be purchased from garage door dealers.
What garage doors can ensure the safety of my family?
Since the garage door is the biggest moving object in your property, you should always consider its safety. After all, you don’t want to put your family and valuables at risk. Garage doors are built with safety systems to boost the level of safety they offer.
Should I hire a professional garage door installer?
Proper installation is important and connecting the springs can be dangerous. Professional garage door installers can install your garage door within a few hours and ensure that safety requirements are met. Incorrect installation can cancel warranties and pose a risk to your safety.